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Service Advisor

Company Overview

South Motors Automotive Group is a national leader in the automotive sales industry. As one of the largest minority-owned dealerships in the nation with over one million vehicles sold, we represent some of South Florida's most recognized dealerships. Fifty years ago, we made a pledge to treat every customer and employee like family. 

Job Summary

Service Advisors help Honda owners care for their cars and understand the value of maintaining their vehicles in accordance with Honda factory guidelines.

Responsibilities and Duties

  • Inspect vehicles and apply proper resources to accurately identify and verify clients’ service needs. Record them along with current vehicle and client information on the repair order.
  • Refer to service history, inspect vehicle, and recommend service to clients. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the Honda product and associated service requirements.
  • Write and verify accurate repair orders and include supporting documentation.
  • Administer new and used vehicle warranty repairs in accordance with warranty specifications.
  • Ensure requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to each service delivery.
  • Perform a consultative vehicle delivery with client when work is completed.
  • Supervise cleaning and preparation of new and used vehicles.
  • Build and maintain knowledge of Honda products and services via on-the-job training and participation in educational and development programs.
  • Meet requirements of state and federal law for automobile repair and consumer protection.

Job Requirements

  • Technically knowledgeable, experienced, or trainable on Honda product line
  • Prefer technical experience or knowledge
  • Strong organizational skills
  • Attributes
  • Outgoing and patient personality with good client relations ability
  • Professional appearance
  • Excellent communication capability
  • High school or equivalent
  • Technical certification preferred

Benefits and Perks

  • Outstanding Compensation Plan
  • Medical, Dental, Life and Disability Insurance
  • 401K
  • Paid vacations
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